Privacy Policy

Data We Process

• Contact form – name, email, optional phone and message; lawful basis: legitimate interest / pre‑contractual measures.
• Blog/admin – authentication data (email, password hash) and basic login logs; lawful basis: contract/legitimate interest.
• Analytics – Google Analytics 4 (aggregated traffic/device/source data); lawful basis: consent (where required).
• Chatbot – question text and limited conversation context are sent to the AI provider (Google Generative AI) to generate a reply; lawful basis: consent/legitimate interest.

Cookies & Measurement

The website may use essential (functional) cookies and analytics cookies (GA4). You can refuse cookies in your browser; some features may be limited. GA4 is configured without storing IP addresses and for aggregated insights.

Recipients & Transfers

Personal data may be processed by:

• Hosting/infrastructure providers.
• Analytics providers (Google Analytics 4).
• AI provider (Google Generative AI) – for chatbot queries.

Transfers to third countries occur only when using Google services (GA4 / Generative AI) and rely on Standard Contractual Clauses.

Retention

• Contact requests: typically up to 12 months after resolution.
• Admin accounts and audit logs: for the duration of the relationship and reasonably after (up to 3 years).
• Analytics in GA4: per configured retention (typically 14 months).
• Chat conversations: short‑term for answering and service improvement; no profiling.

Your Rights

You have the right of access, rectification, erasure, restriction, objection and data portability. You may withdraw consent at any time. You can lodge a complaint with the supervisory authority.

Privacy Contact

Email: richard.skacel@cloudpeakify.com

Address: Cloudpeakify s.r.o., Jičínská 226/16, 130 00 Prague 3, Czechia