What we deliver

From strategy to run. We guide your entire Google Cloud journey.

We design your cloud architecture, migrate workloads securely, build data platforms, operate workplace & hardware and establish the operating model with FinOps.

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We prefer service contracts (retainer) with clear SLAs

Proven impact across our services

Real metrics from migrations, FinOps programmes and 24/7 operations that our delivery teams replicate.

100 %

SLA delivered while running 24/7 operations for TietoEvry with zero downtime releases.

24/7 operations playbook

2 weeks

Time to first FinOps recommendations in enterprise environments – audit, governance and quick wins.

FinOps governance plan
Helpdesk & Support

Proactive helpdesk and service desk

We build a service desk that combines best‑in‑class ticketing, a self‑service portal and clear SLAs to keep your operations predictable.

  • Unified request queue across teams
  • Automated escalations and availability reports
  • Self‑service knowledge base and onboarding
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Ticketing

Centralised request management

We integrate email, chat and forms into a single queue so nothing is lost and everything is measurable.

SLA

Transparent response times

We define SLAs and prepare dashboards to track response, availability and satisfaction.

Knowledge

Self‑service library

We create a knowledge base and guides so your team can resolve common requests without waiting.

Service domains

Our services are modular. Engage us end-to-end or pick the specific area that complements your team.

Architecture & cloud infrastructure

We design and run hybrid/multicloud platforms spanning Google Cloud, Azure and VMware.

  • Enterprise landing zone & governance (GCP, Azure, VMware)
  • Data center & workload migrations, infrastructure modernisation
  • Networking & connectivity (VPN, interconnect, segmentation, zero‑trust)
  • Identity & access management (IAM, AD, SSO, PAM)
  • Disaster recovery, storage and backup architectures

Workplace & hardware services

We deliver and operate corporate endpoints, including VDI estates on Citrix and VMware Horizon.

  • Device procurement, staging and logistics (laptops, peripherals, docking)
  • OS image build & hardening (Windows 7/10/11), Autopilot/MDM rollout
  • VDI design and operations – Citrix, VMware Horizon, RemoteApp scenarios
  • On-site installs, user migrations, lifecycle and break/fix services

Platform engineering & automation

Infrastructure as code and platform capabilities that shorten delivery cycles.

  • Infrastructure as Code (Terraform, Ansible, Pulumi, GitOps)
  • Kubernetes & containers (GKE, AKS, Anthos, Docker)
  • CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions)
  • Platform observability, automated testing and safe rollouts

Data platforms & AI/ML

We deliver data warehouses, pipelines and AI solutions that create tangible business impact.

  • Data warehousing (BigQuery, Databricks, Snowflake, PostgreSQL)
  • Data integration & streaming (Dataflow, Pub/Sub, Fivetran)
  • AI/ML & Generative AI (Vertex AI, Gemini, custom models)
  • Data governance, catalogue and security policy design

Security & compliance

End-to-end security spanning identity, monitoring, response and audit readiness.

  • Security architecture & hardening (CIS, NIST, ISO 27001)
  • Identity & access (RBAC, MFA, policy enforcement, PAM)
  • SIEM & monitoring (Chronicle, Elastic, Splunk, Security Command Center)
  • Incident response playbooks and readiness programmes

DevOps-as-a-Service

Managed DevOps covering CI/CD, observability, security automation and FinOps guardrails with defined SLAs.

  • Terraform, Cloud Build / GitHub Actions, ArgoCD
  • Observability, SRE metrics and 24/7 incident response
  • Policy-as-Code, IAM governance and audit readiness
  • FinOps cost controls and leadership reporting

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FinOps & cloud economics

We manage budgets, forecasts and business cases with measurable financial outcomes.

  • Financial governance (budgets, chargeback/showback, reporting)
  • Cloud cost optimisation (rightsizing, commitments, storage tiers)
  • Software & licensing optimisation (VMware, Microsoft, SaaS)
  • Business case & TCO analysis (typically 15–30% savings)

Managed operations & support

We run mission critical workloads – 24/7 monitoring, incident response and service desk.

  • Proactive monitoring (observability, alerting, capacity planning)
  • Incident management & on-call rota, transparent SLA dashboards
  • Service desk (remote/hybrid), knowledge base and runbooks
  • Lifecycle & patch management, structured change process

Delivered as a retainer with defined SLAs or as a project engagement.

Digital experience & web

We create and modernise landing pages, corporate sites and conversion tracking setups.

  • Design & development (Microsites, Next.js, Astro, static sites)
  • Core Web Vitals, SEO and performance optimisation
  • GA4, Consent Mode, conversion & marketing integrations
  • Form, CRM, automation & chatbot integrations

Workplace & devices

Endpoint lifecycle services covering laptops, desktops, mobiles and end-user support.

  • User onboarding/offboarding, image and profile management
  • Device management (Windows, macOS, iOS/Android, MDM)
  • Hardware repair, troubleshooting and remote assistance
  • Endpoint security, hardening, backup & restore

Available within managed operations or as a standalone rollout.

Engagement model

How we work with clients

  • Discovery workshop – align on goals, scope and priorities
  • Delivery roadmap – break the programme into sprints with clear outputs
  • Transparent reporting – burn-down, risks, financial overview
  • Knowledge transfer – documentation, enablement and shared operations
Engagement 01

Advisory Sprint

2–4 weeks focused on architecture blueprint, roadmap and business case.

Engagement 02

Build & Transform

Iterative delivery: IaC, pipelines, security, data and applications.

Engagement 03

Run & Optimise

Long-term operations, FinOps governance, incident response and regular reviews.

Case study spotlight

Selected deliveries that illustrate how we help clients in practice.

Fintech

Core banking migration

Moved critical transaction systems to GCP within 12 weeks, established HA architecture and FinOps guardrails.

  • Zero downtime transition
  • 42% operating cost reduction
  • Automated CI/CD & observability
Retail

Modern data platform

Built a unified BigQuery warehouse with realtime streaming and Looker reporting for 200+ users.

  • ERP, POS and e-commerce integration
  • Predictive inventory modelling
  • Data governance & catalog
Manufacturing

AI for predictive maintenance

Implemented IoT sensor monitoring, ML predictions and automated alerts to reduce downtime by 25%.

  • Data pipelines from production lines
  • Vertex AI models with MLOps
  • Operational dashboards & alerting

Let's advance your cloud platform

We will review your current state, priorities and propose next steps. Expect a collaboration outline within one week.

Contact Cloudpeakify Read our insights

We prefer service contracts (retainer) with clear SLAs — long‑term care and predictable capacity.